Privacy Policy for English Mentor

Introduction

Welcome to English Mentor. This privacy policy outlines how we collect, use, disclose, and manage your personal information when you use our website, products, or services.

Consent

By using our website or services, you hereby consent to our privacy policy and agree to its terms.

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. The personal information could include your name, email address, contact details, and other relevant details necessary to provide you with our services. Learn more about personal information you disclose to us.

Do we process any sensitive personal information?

We do not process sensitive personal information such as religious beliefs, health data, or biometric data.

Do we receive any information from third parties?

We do not receive any personal information from third-party sources.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We process your information only when we have a valid legal reason to do so. This could be for contract reasons, legitimate interest, or with your consent.Learn more about how we process your information.

In what situations and with which parties do we share personal information?

We may share information in specific situations and with specific third parties. This includes sharing with service providers who support our operations, as required by law, or in the interest of our business requirements. Learn more about when and with whom we share your personal information.

How do we keep your information safe?

We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We implement a variety of security measures including encryption and authentication tools to help protect your information. Learn more about how we keep your information safe.

What are your rights?

Depending on where you are located geographically, the applicable privacy law may grant you certain rights regarding your personal information, such as the right to access, rectify, or erase your data.Learn more about your privacy rights.

How do you exercise your rights?

The easiest way to exercise your rights is by visiting the dashboard, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when registering on the Services, expressing an interest in obtaining information about us or our products and Services, participating in activities on the Services, or otherwise contacting us.

Personal Information Provided by You. The personal information we collect depends on the context of your interactions with us, the Services, your choices, and the products and features you use. This may include:

• Names
• Email addresses

Sensitive Information. We do not process sensitive information.

Payment Data. If you make purchases, we may collect data necessary for the payment process, like your payment instrument number and its associated security code. All payment data is stored byStripe.

Social Media Login Data. We offer the option to register using your existing social media account details, such as Facebook or Twitter. If you choose to register this way, we'll collect the information as outlined in the section "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

Please ensure all personal information you provide is accurate and up to date. Notify us immediately of any changes.

Information automatically collected

In Short: Some information, like your IP address or browser and device details, is collected automatically upon visiting our Services.

When you visit, use, or navigate our Services, we automatically gather certain data. While this information doesn’t reveal your identity directly, it might include details such as the browser and device characteristics, IP address, language preferences, referring URLs, device name, country, location, and other technical details. This data helps ensure the security and optimal functioning of our Services, and is also used for analytics and reporting.

Log and Usage Data. Our servers automatically gather and log service-related, diagnostic, and performance data when you access or use our Services. Depending on your interaction with us, this log data can include details such as your IP address, device specifics, browser type, actions on the Services like pages viewed or features used, error reports, and hardware settings.

Location Data. We might collect data about your device’s location, which can be either precise or imprecise. The extent of information we collect depends on your device’s type and settings. For instance, we might use technologies like GPS to get geolocation data based on your IP address. You can always opt out or disable these services. However, doing so might limit some features of the Services.

How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

Depending on how you interact with our Services, we process your personal information for various purposes including:

• Facilitating account creation, authentication, and managing user accounts.
• Saving or protecting an individual's vital interest, like preventing harm.

What Legal Bases Do We Rely On to Process Your Information?

In Short: We only process your personal information when we believe it's necessary and we have a valid legal reason, such as consent, law compliance, service provision, contractual obligations, your rights protection, or business interests.

The GDPR and UK GDPR necessitate that we provide valid legal bases for processing your personal information. We might rely on:

• Consent: With your permission for specific purposes. You can revoke this anytime. Learn more about withdrawing your consent.
• Legal Obligations: For compliance purposes, cooperation with enforcement agencies, legal rights defense, or as litigation evidence.
• Vital Interests: To protect vital interests of you or a third party, especially in potentially harmful situations.

When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with certain third parties.

Your personal information might be shared in scenarios such as:

• Business Transfers: In mergers, company asset sales, financing, or during business acquisitions.
• Business Partners: With partners to offer specific products, services, or promotions.

How Do We Handle Your Social Logins?

In Short: If you opt to register or log in using a social media account, certain information about you may become accessible to us.

Our Services give you the chance to register and log in through third-party social media accounts (e.g., Facebook or Twitter). If you decide to do this, we might receive profile information from your social media provider. This could include your name, email, friends list, profile picture, and more, depending on the provider and your privacy settings. We will use this information as described in this privacy notice and any additional terms provided to you related to this feature. However, we don't have control over, and are not accountable for, the provider's use of your information. We suggest reviewing their privacy policies.

How Long Do We Keep Your Information?

In Short: We retain your data as long as necessary according to the purposes in this privacy notice, or as required by law.

We store your personal data only for the period necessary as described in this privacy notice or if there's a legal requirement to retain it. For instance, we won't keep your information longer than the duration of your account with us. Once we don't have a valid reason to process your data, we'll either delete or anonymize it, or securely store it without further processing if deletion isn't possible right away.

How Do We Keep Your Information Safe?

In Short: We employ both organizational and technical measures to secure your data.

We've put in place various technical and organizational security measures to safeguard your data. Nevertheless, no system can be completely secure, so we can't assure or guarantee the complete safety of your data from unauthorized third parties. It's important to be cautious and only access our Services in a safe setting.

Do We Collect Information from Minors?

In Short: We don’t intentionally gather data from those under 18.

We don't purposely seek data from or market to individuals below 18 years of age. If you're under 18, you should use our Services only with parental or guardian consent. If we become aware of collecting data from someone under 18, we'll promptly delete it. If you suspect we might have such data, kindly reach out to us at gianmarco.ebeling.dev@gmail.com.

What Are Your Privacy Rights?

In Short: In specific regions, you have certain rights related to your data, allowing you more control over it.

If you reside in certain areas (like the EEA, UK, and Switzerland), you possess certain rights under data protection laws. These rights allow you to access, review, modify, or even terminate your account based on the applicable laws.

Your Privacy Rights

Depending on where you're located, you may have specific rights regarding your personal information. These rights include:

• Requesting access and obtaining a copy of your personal data.
• Requesting rectification or erasure.
• Restricting the processing of your data.
• Data portability (if applicable).
• Opting out of automated decision-making.
• Objecting to data processing under certain conditions.

To exercise any of these rights, you can contact us using the provided contact details. If you're in the EEA, UK, or Switzerland and believe we're processing your data unlawfully, you can also complain to your local data protection authority.

Withdrawing Consent & Opting Out

If we process your data based on consent, you can withdraw this consent at any time. This withdrawal will not affect any lawful processing done before the withdrawal. Also, you can opt-out of marketing communications by following the provided steps. Still, essential service messages will continue.

Account Information

If you want to review, modify, or delete your account, log into your account settings. After you request account termination, we will deactivate or erase your account. But, we might keep some data for specific reasons like fraud prevention or legal compliance.

Controls for Do-Not-Track Features

Some browsers or apps have a Do-Not-Track feature. As of now, no standard exists for this, so we don't support DNT. However, if a standard emerges in the future, we will update our privacy notice accordingly.

Updates to This Notice

We might update this privacy notice as needed to comply with laws. Significant changes will be communicated to you. Regularly reviewing this notice ensures you're aware of how we manage your data.

Contacting Us

If you have queries or feedback about this notice, email us at gianmarco@ondadev.com.

Reviewing, Updating, or Deleting Your Data

Depending on your country's laws, you might have rights over your data. To review, update, or delete your data, visit the dashboard or contact us.